1.1 Information We Collect

We may collect:

• Full name
• Phone number
• Email address
• Billing and shipping addresses
• Payment information (processed securely via third-party providers)
• Device information, IP address, browser type
• Website usage data and cookies

1.2 How We Use Your Information

Your information may be used to:

• Process and deliver orders
• Communicate order updates
• Provide customer support
• Improve our website and services
• Send marketing communications (only with your consent)
• Comply with legal obligations

1.3 Data Sharing

We do not sell personal information.

We may share data only with trusted third parties for:

• Payment processing
• Shipping and logistics
• Website analytics
• Legal compliance

All partners are obligated to maintain confidentiality.

1.4 Data Security

We implement industry-standard security measures.

While we strive to protect your data, no transmission over the internet is completely secure.

1.5 Your Rights

You may request:

• Access to your data
• Correction or deletion
• Opt-out of marketing

Requests can be sent to customerservice@famm.ae